HELP & INFORMATION
Frequently asked
questions
Find answers about Meebow bracelets, UK delivery, returns, refunds, payments and order support.
Products
Are Meebow bracelets unisex?
Yes. All five Meebow bracelets are presented as unisex designs. Please review the measurements and specifications on the individual product page before ordering.
Are the bracelets ready to ship?
Yes. Every product shown as in stock is held and ready for dispatch. If a product becomes unavailable, its availability will be updated on the website.
Do you offer customised or personalised bracelets?
No. We currently offer only the designs, materials and specifications displayed on the individual product pages.
Where can I find material and sizing information?
Material details, dimensions and relevant fit information are displayed on each bracelet’s product page. Please review this information before placing your order.
Delivery
Where does Meebow deliver?
We currently deliver exclusively to valid addresses within the United Kingdom. We do not offer international delivery.
How much does delivery cost?
Standard tracked delivery is completely free on every Meebow order.
Which delivery service do you use?
Orders are dispatched using Royal Mail Tracked 24. Tracking details will be provided after the parcel has been dispatched.
When will my order be dispatched?
Ready-to-ship orders are normally dispatched within 1–2 working days, Monday to Friday, excluding UK bank holidays.
When should my order arrive?
Orders are estimated to arrive within 3–5 working days from the date they are placed. This is an estimate rather than a guaranteed delivery date.
How can I track my order?
When your parcel is dispatched, tracking information will be sent to the email address used at checkout.
Returns and refunds
Can I return my bracelet?
Yes. Eligible products may be returned within 30 days of delivery. Items should be unworn, unused and returned with their original packaging.
Are returns free?
Yes. Eligible UK returns are free. Contact us before returning an item so that we can provide the return instructions and approved return method.
How do I start a return?
Email support@meebow.shop or use our contact form. Include your order number and the item you wish to return. Do not send an item back before receiving return instructions.
When will I receive my refund?
Once the return has been received and inspected, an approved refund will be issued to the original payment method within 10 calendar days. Your payment provider may require additional time to display the refund.
What if my order arrives damaged or incorrect?
Contact us promptly with your order number and clear photographs of the item and packaging. We will review the issue and provide an appropriate resolution. Your statutory consumer rights are not affected.
Orders and payments
Which payment methods do you accept?
We currently accept online payment through PayPal. Available PayPal payment options may depend on the customer’s account and location.
Can I change or cancel my order?
Contact us as soon as possible. If the order has not entered dispatch processing, we will try to accommodate the request. Once dispatched, the order must be handled through the returns process.
I did not receive an order confirmation. What should I do?
Check your spam or junk folder first. If the confirmation is still missing, contact us using the email address entered at checkout.
STILL NEED HELP?
Talk to Meebow
Send us your question and our support team will assist you.
Contact Us